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Customer focus boosts shareholder returns: consultant

2020年 2月 21日 Friday - 07:03

When shopping for stocks, investors should consider a company's focus on customer satisfaction, says Bain & Co.'s Rob Markey. His research found that loyal customers buy more and stay longer, boosting revenue growth and shareholder returns.

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When shopping for stocks, investors should consider a company's focus on customer satisfaction, says Bain & Co.'s Rob Markey. His research found that loyal customers buy more and stay longer, boosting revenue growth and shareholder returns.

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Customer focus boosts shareholder returns: consultant

2020年 2月 21日 Friday - 07:03